Blog

06/2022

5 Rules of Chatbot Success According to Slevomat

Slevomat's chatbot achieves up to 23% conversion in peak season and serves 19,000 chats per month. What did it take to create such a successful communication channel? Take a look at the experiences and lessons learned from the first year of intensive Slevomat chatbot development.

04/2022

The simplest way to perfect customer care in the field

New Spinoco mobility functionality is valuable for all field representatives. Be it a salesperson or a technician, they can be supported with an intelligent mobile PBX, with no data connection or prior knowledge of the Spinoco environment. All with the help of a simple mobile phone and SIM card.

03/2022

Contact centers from home: 5 key challenges solved

Learn why unsystematic solutions to acute pandemic challenges are often only limited in time and how to easily turn them into a long-term competitive advantage. You would use the newly acquired flexibility and mobility forever.

01/2022

Omnichannel: 3 things you should know

In the business world, omnichannel is a hot concept. But that doesn't mean that there aren't pitfalls involved. Avoid the most common mistakes and you will be able to exploit the rich potential of omnichannel solutions fully.

11/2021

Feedback is the cornerstone of your success

It is only in collecting feedback that you can find out what your clients are thinking. Learn why to use feedback as an amazing tool to boost customer loyalty and how to do it.

09/2021

Chatbots or Voicebots. Do You Truly Need Them?

Chatbots and voicebots are recently one of the most popular trends in communication. Let's have a look at the story behind their success and check if they might help your business, too.

08/2021

The Why of the Spinoco Application

The idea of the Spinoco Application was inspired by observing companies communicate. We believed we could improve a lot what we had seen. So we did so. Check how.

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5 Rules of Chatbot Success According to Slevomat

The simplest way to perfect customer care in the field

Contact centers from home: 5 key challenges solved

Omnichannel: 3 things you should know

Feedback is the cornerstone of your success

Chatbots or Voicebots. Do You Truly Need Them?

The Why of the Spinoco Application

Did we catch your eye?

We have launched

a brand new blog

News, trends, tips, expert reviews, and industry best practices. Sign up for our newsletter below so that you don’t miss our next blog post.

5 Rules of Chatbot Success According to Slevomat

The simplest way to perfect customer care in the field

Contact centers from home: 5 key challenges solved

Omnichannel: 3 things you should know

Feedback is the cornerstone of your success

Chatbots or Voicebots. Do You Truly Need Them?

The Why of the Spinoco Application

Did we catch your eye?

News, trends, tips, expert reviews, and industry best practices.
Sign up for our newsletter below so that you don’t miss our next blog post.